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Airspace Communications Manager

Date: 20-Jan-2022

Location: East Midlands Airport, GB

Company: MAG


  • We are proud to promote diversity in our teams and welcome applications from people of all backgrounds.
  • 24 month fixed term contract
  • Based at East Midlands Airport
  • Unique high profile project
  • Flexible working available for a great work life balance – part-home/part-office
  • Great base salary (on experience) + bonus + pension contribution + free parking + a range of corporate benefits



Learn more about MAG:





MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports along with MAG USA, a major Airport Services business based out of Chicago. Pre-Covid, we were enjoying year on year growth with FY20 seeing MAG generate £893 million (+3.7%) in revenue, driven by passenger numbers along with non-aero yield improvements and increased cargo operations, contributing more than £3b to the UK economy. We see the post Covid world yielding much the same. To our 59.6 million passengers and 5000+ colleagues, we are more than simply where your holiday begins! We are 24/7 self-contained towns, with 6 million square feet of office space, high street shops, cafes, restaurants, parking, event locations and hotels (to name just some of our on-site services)



The Role:

This project is high profile and is the first time in over 50 years that there have been significant legislative changes made to improve efficiency, environmental impact, and the design of the UK’s airspace.  As the Future Airspace Consultation Manager manage the production of the consultation strategy and delivery of the consultation process that meets the requirement of the CAA standard CAP1616.    Essentially, you will deliver the appropriate consultation and engagement with stakeholders either impacted by, or with an interest in, the Future Airspace Programme at East Midlands Airport. Whilst having direct management responsibility for the day to day management of the Future Airspace Consultation Senior Advisor, you will be managing the creation and delivery of all elements of East Midlands Airport’s Future Airspace consultation strategy by supporting and facilitating the work going on across the teams and be the central point of reference for all the various MAG departments including Chief of Staff; Corporate Affairs and other MAG Teams.   


Typical duties include:


  • Manage the production of the consultation strategy and delivery of the consultation process
  • Deliver a wide-spread engagement and high quality response from a comprehensive consultation exercise that adheres to industry best practice
  • Create concise, relevant and engaging supporting materials in printed and digital format
  • Manage relevant relationships with local community representatives
  • Ensure communication and engagement strategies leading up to and supporting the public consultation are outcome based, delivered to timeframes, and meet business needs as well as relevant guidelines
  • Manage various procurement requirements including data analyst consultancy and on-line platform for consultation.  Manage the ongoing relationship with these third parties.
  • Prepare and implement the logistics plan to support numerous public consultation events, exhibitions, meetings, focus groups and stakeholders 1-2-1’s
  • Lead East Midlands' engagement and consultation plan
  • Represent East Midlands at Airspace Change Organising Group (ACOG) communication meetings
  • Design and own a consultation website for East Midlands





You will be experienced in working cross departmentally to create project strategies and project delivery processes. You must have advanced stakeholder management skills with a background of supporting stakeholders through change projects.  It is preferred that you will have worked on relatively large change projects, which require facilitation, planning and process support. It is crucial that you are data focused and can provide concise, relevant and engaging supporting materials as required to your stakeholders. It is also preferred that you are degree educated in a relevant subject and have experience managing more junior team members.  


Candidates who can demonstrate a strong combination of the following will be of most interest:


  • Ability to collate and analyse complex data and qualitative responses and report on outcome and recommendations
  • Customer facing skills including the ability to motivate, negotiate, influence and defuse
  • Knowledge and experience of supporting consultations and engagement events
  • High level of verbal and written communications
  • Self-motivation, creativity and innovation
  • Knowledge of aircraft noise reporting process and existing aircraft routes (not essential)
  • Good working knowledge of the law/process in relation to consultations and data protection
  • Ability to work with people and influence at all levels of an organisation
  • Proven ability of working with software packages, including surveys and analyst tools
  • Experience of designing, managing and evaluating public consultation on major infrastructure, working with latest digital techniques.
  • Experience of managing and negotiating with a range of internal and external stakeholders at high level and working with technical teams across different work streams and disciplines.
  • Ability to make often complex language accessible and understandable to a broad range of people.
  • Understanding of politics and the political environment nationally (especially within the major infrastructure context) and in relevant regions, and knowledge of local authority structures and processes
  • Good understanding of both the legal and political dimensions to consultation and engagement
  • Ability to occasionally travel to other MAG airports
  • Must have a full driving license with own transport



What we Offer:


  • At MAG we value and celebrate difference; colleagues feel like they belong and are valued in a collaborative, supportive, and inclusive environment with fair access to opportunities.
  • Flexible working available for a great work life balance
  • This role offers the opportunity to work for the largest Airport Group in the country within a unique and interesting/ standout project
  • Great base salary + pension and bonus
  • Free parking (and great road links for an easy commute)
  • Discounts on company products
  • 24 days holiday entitlement plus the ability to purchase extra days
  • Based in new modern offices at East Midlands Airport
  • Free coffee/ break out areas/ great company culture and approach



Equal Opportunities 


MAG is a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.


Reasonable Adjustments


As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.