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Resource Planning Manager - Stansted

Date: 07-Jul-2021

Location: London Stansted Airport, GB

Company: MAG




  • We are proud to be a diverse employer, and we welcome candidates from all backgrounds
  • Based at Stansted Airport
  • Key resource planning role (ensuring available workforce matches passenger demand)
  • People Management role, strategic focus, vital to smooth operation of the Airport
  • Competitive base + Pension, Bonus, free parking and many other corporate benefits
  • Work with a highly professional team/ great career opportunities/ autonomy to achieve!


Find out more about MAG here:



Our Business


MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports, as well as our MAG USA business based out of Chicago. We are an ambitious business that is continuously developing and diversifying with a number of recent positive changes to help us to continue our success in the post Covid environment. Our airports are so much more than the place where your holiday starts! Behind the scenes thousands of MAG employees work tirelessly 24hrs a day, 7 days a week across numerous operational departments to ensure that our guests are given a truly world class service.


Position Details:


Stansted’s workforce requirements are planned meticulously on a short/ medium/ long term basis to meet passenger and air traffic demand. For us to achieve maximum efficiency in workforce planning, we require an experienced people manager with a background in Operational Planning. You will leading a team of c.18 people, who produce rosters and workplans for over 1000 colleagues across the airport.


Reporting to the Head of Operations Planning and Resource (for whom you will also deputise when required), this is a strategically focused role, which will help deliver short, medium and long term resource plans for each of the major operational areas across Stansted Airport in order to deliver optimal efficiency and maintain regulatory compliance. You will be working closely with Airport operational teams with a focus on delivering a robust operation, while simultaneously driving efficiencies and colleague engagement.


This is an exciting time to join the team as we embark on some positive changes having just invested in a state of the art Workforce Management (WFM) tool that will enable the team to streamline many of its manual processes and give you advanced analytical tools to increase efficiencies.


Typical duties include (but are not limited to):


  • Provide resource planning for key workforces across the airport, balancing the need of the operation, our colleagues and our financial obligations
  • To deliver accurate resource forecasts (long, medium and short term)
  • Accountable for demand conversion, rostering and deployment
  • To create rosters that meet the forecast demand based on accurate operational performance
  • Conduct analysis and run scenarios to inform the optimal resourcing strategy
  • To work alongside IT to deliver a new workforce management tool (WFM)
  • Development of a long-term recruitment strategy
  • Lead creation of future business plans
  • Provide weekly and monthly analysis on spend and resourcing performance
  • Instil an analytical way of working across the team, coaching, and sharing expertise




Given the dynamic nature of airport operations, this is an exciting ever evolving role that would suit someone who is flexible and adaptable. As the successful candidate, you will have a background in Demand, Production or Operational planning within e.g. manufacturing/ people resourcing/ transport/ supply chain etc etc (we are open to industry background) coupled with a highly analytical approach and proven ability to successfully manage teams.



What are we offering?


  • At MAG we value and celebrate difference; colleagues feel like they belong and are valued in a collaborative, supportive, and inclusive environment with fair access to opportunities.
  • Great base salary + 11% pension and bonus
  • Free parking
  • Discounts on company products and a heavily discounted staff shop
  • 25 days holiday entitlement plus the ability to purchase extra days
  • Fantastic career development and advancement opportunities
  • Based in modern offices
  • Free coffee/ break out areas/ great company culture and approach
  • An opportunity to develop a critical aspect of MAG’s people and operational strategy



If you feel that you are the right candidate, then please click ‘apply’ now! We’d love to hear from you


Equal Opportunities

MAG is a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.


Reasonable Adjustments 

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.