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Sales Agent - Manchester

Date: 12-May-2022

Location: Manchester Airport, GB

Company: MAG

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  • We are proud to be a diverse employer, and we welcome candidates from all backgrounds
  • Inbound/ Outbound Sales Advisor for Manchester Airport Group
  • Working hours are 9am-5pm Mon-Fri, we value work life balance
  • Hybrid working with a blend of being based at home & the office 
  • Telephone and web chat
  • Based at Manchester Airport above the train, tram & bus station with subsidised public transport and free parking
  • Competitive base + pension + benefits

 

Who are MAGO? Click the link below for a brief video

https://www.youtube.com/watch?v=AlbfsK-0mbM

 

The Company:

 

MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. We also operate a growing concessions business in the USA. MAGO is MAG’s hub of innovation. It has been created to take the Group on the next leg of its digital transformation and tasked with using cutting edge technology to innovate new and exciting products. Based at Manchester Airport, this is fast paced, exciting high-tech environment for those wanting to be part of something brand new and trail blazing within our industry.

 

For a look around our offices, please click the link below

https://www.youtube.com/watch?v=0pYS_ghtWSU

 

The Role

 

The Sales Executive role is a key position within our growing business and a great way to start your career with us.

Working for our digital business, MAGO, you will inspire, guide and help our customers in every way, ensuring they get the airport products and services that best suit their needs and give them a positive customer experience. Whether it’s on the phone, or online, – you’ll be providing great customer service. You will be taking inbound calls and making some outbound calls through to existing customers, who may (for example) be traveling through the airport in the near future. The Sales Team are available on shifts between 8am to 8pm, Monday to Sunday.

 

You

 

To be a good fit for our Sales Executive position, you should be a multi-tasker who enjoys being on the phone, whilst also being comfortable assisting customers in a live chat environment. We are looking for positive, friendly people who live and breathe great customer service. You will be naturally inquisitive and able to identify the customer’s needs in order to provide the most appropriate services; and in turn, securing sales. You will have great organising skills and find enjoyment working with a team of people who are just as committed to securing sales through great customer service as you are.

 

Sounds like you? Congratulations – here is your chance to be brilliant at what matters – we are looking for a full time Sales Executive to join our sales team here at Manchester Airport

 

What are we offering?

 

As one of the North West’s most iconic employers of choice we can offer unparalleled career and development opportunities…

 

  • A company that is inclusive and tolerant to all
  • Flexible working approach for a better work/ life balance
  • Strong base salary + pension and bonus
  • Free parking
  • 25% off trains and 20% off trams to the office
  • Discounts on company products
  • Duty free prices in the staff shop
  • 24 days Holiday entitlement (plus the ability to buy more)
  • Great work culture: the feel of a tech start-up with the backing of a global corporate with fantastic career development and advancement opportunities
  • Based above a train/ tram station for an easy commute
  • Free coffee/ gym/ break out areas/ great company culture and approach

 

Equal Opportunities

MAG is a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

 

Reasonable Adjustments 

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.

 

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