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Senior UX Designer

Date: 21-Jun-2022

Location: Manchester Airport, GB

Company: MAG


  • Flexible/ Hybrid working for a better work/ life balance
  • Competitive base + Pension, Bonus, free parking and many other corporate benefits
  • Refurbished, modern office environment 
  • Work for a Manchester icon that is also a national and international business


Find out more about MAG here:


Our Business

MAG DIGITAL, part of MAG IT is a truly agile part of the business that incapsulates innovation and the ‘art of the possible’. As a Senior UX Designer, we understand that you are always learning, so we offer opportunities to attend workshops & UX conferences; Udemy courses, online learning, exam vouchers etc etc. Most importantly, you will work on projects that make a real difference, receive feedback from users, and allow you to see the work you’re doing actually making a difference. Finally, you will join a company that is laser focused on being the number one global agency for airport services; delivering defined business and tech goals with a team that will allow you to deliver with complete autonomy.


The Role: 

As a Senior UX Designer, you will join a fast-paced business going through huge growth. You will deliver disruptive, user-centric and intuitive experiences across our digital platforms. Our approach to digital puts user needs at the heart of decision making. You will play a pivotal role in user research initiatives and will design experiences and services that exceed users’ expectations. You will be experienced in using a variety of user research methods to reveal actionable insights and will have the ability to quickly develop recommendations based on quantitative and qualitative evidence.

You will take an inclusive and collaborative approach to designing simple digital experiences working closely with product leads, digital analysts and the wider development teams. In conjunction with MAG DIGITAL Product Leads you will run ideation and design workshops with enthusiasm and drive. You will understand our primary customer journeys and help build a clear picture of customer problems to create leading edge interaction and design whilst considering technical and performance constraints. As a senior member of the team you will have an entrepreneurial spirit, be resourceful, forward thinking and committed.

We create customer-centric and stress free digital travel experiences for our passengers. You will play a part in delivering a pragmatic and iterative approach to helping us realise and continue to improve on this vision. You will play a major part in driving lean, fail fast development approaches creating low-fidelity designs for user testing and iteration then working closely with the development team to quickly deliver amazing new experiences for our customers. As we grow you will be responsible for the development of new more junior members of the team.



  • You will already be an experienced UX Designer. You may be coming from either a leading digital agency, or from an ‘in-house’ team, with significant experience of close collaboration with product owners, digital analysts and other stakeholders to deliver a product via an agile methodology, more specifically through the running of i.e. cross discipline ideation workshops and design sprints. 
  • You will be up to date with the latest technology and have working knowledge of Figma/Adobe CC and be able to produce usable high & low fidelity prototypes.
  • You will also be able to work closely with data analysts to interpret data insights and form actionable design recommendations from them. Knowledge of programs such as Hotjar to run your own analysis of page performance and user behaviour is also required.
  • It is strongly preferred that you have worked previously within a very fast paced and demanding environment. You must be the type of person who is able to drive your own workload, and proactively use insights to create improvements. As a Senior Designer, you may be mentoring junior designers. As such, previous management/ mentoring skills will be highly regarded.
  • To be successful in this role, you will be full of ideas and willing to try new things. We aim to fail fast, learn and implement our learnings next time. Therefore, you will be given every opportunity to try new things and be creative. We don’t want the ‘same old’!
  • As a successful candidate you will be a real team player, with a passion for delivering tasks and projects on time and to the highest standard. An innovative individual with your finger well and truly on the pulse!


What are we offering?

  • A company that is inclusive and tolerant to all
  • Flexible working approach
  • Free parking and significantly subsidised public transport
  • 25 days Holiday entitlement (plus the ability to buy more)
  • Easy access to the train/ tram station for an easy commute (when not working from home!)


Equal Opportunities

MAG is a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.


Reasonable Adjustments 

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.