Operations, Customer Services & Hospitality


 

Security

Ensuring our passengers take off on a seamless, safe and secure journey.

There is more to Security than meets the eye here at MAG. Join the Security Team and you will ensure the smooth transition of passengers through the security area, making everyone feel welcome, while minimising the risk of any threat.

Full training will be provided for these roles and while there is lots to learn, the team will ensure you develop the skills you need to be the best!

We recruit for roles including Security Ambassadors, Aviation Security Officers, Security Performance Leaders, Security Duty Managers, Terminal Duty Managers, Airfield Security Operations.

 

Security

Ensuring our passengers take off on a seamless, safe and secure journey.

There is more to Security than meets the eye here at MAG. Join the Security Team and you will ensure the smooth transition of passengers through the security area, making everyone feel welcome, while minimising the risk of any threat.

Full training will be provided for these roles and while there is lots to learn, the team will ensure you develop the skills you need to be the best!

We recruit for roles including Security Ambassadors, Aviation Security Officers, Security Performance Leaders, Security Duty Managers, Terminal Duty Managers, Airfield Security Operations.

Customer Services

Giving great service to our millions of customers.

Whether it’s helping a customer find their check-in desk, assisting them through the terminals or providing advice over the phone, by email or live chat, these teams have a passion for giving the best service possible.

There is a range of roles we recruit for including Customer Service Ambassadors, Customer Feedback Agents, Customer Experience Ambassadors, Live Communications Agents, Customer Service Duty Managers and more.

Hospitality

Our award-winning Lounge Teams are always on the lookout for people who are passionate about hospitality.

MAG currently operates seven executive Lounges across our three UK airports under the unique 1903 and Escape brands.

Helpful colleagues will look after our customers as they use our quiet space to enjoy complimentary refreshments and food, read, browse the web and prepare for the journey ahead.

Some of the roles we recruit for include Lounge Hosts, Lounge Duty Managers, Commis Chefs, Chefs de Partie, Head Chefs and Lounge Managers.

Customer Services

Giving great service to our millions of customers.

Whether it’s helping a customer find their check-in desk, assisting them
through the terminals or providing advice over the phone, by email or
live chat, these teams have a passion for giving the best service possible.

There is a range of roles we recruit for including Customer Service
Ambassadors, Customer Feedback Agents, Customer Experience
Ambassadors, Live Communications Agents, Customer Service Duty
Managers and more.

 

Hospitality

Our award-winning Lounge Teams are always on the lookout for people who are passionate about hospitality.

MAG currently operates seven executive Lounges across our three UK airports under the unique 1903 and Escape brands.

Helpful colleagues will look after our customers as they use our quiet space to enjoy complimentary refreshments and food, read, browse the web and prepare for the journey ahead.

Some of the roles we recruit for include Lounge Hosts, Lounge Duty Managers, Commis Chefs, Chefs de Partie, Head Chefs and Lounge Managers.

 

Car Parks & Customer Transport

Our Car Parks and Customer Transport Teams are driven to provide
exceptional customer service.

Working rain and shine, the Landside Operations Teams provide a gateway
for all customers, third parties and stakeholders both to and from the airport. 

They concentrate on delivering an efficient service 24/7, 365 days a year,
ensuring a smooth start and end to all journeys. Being the first and last point
of contact for customers, the teams are committed to delivering the
very best customer experience.

The range of roles we recruit for include Meet and Greet Drivers, Traffic
Marshalls, Bus Drivers and more.

 

Airport and Airside Operations

These teams work behind the scenes 24/7 to keep our airports running as smoothly as possible.

They work with our customers and on site partners to deliver safe and efficient operations in the airport, on the airfield and on the aircraft. With such a unique business, comes unique job roles.

Airport Operations recruit for Control Room Teams, Trolley Operatives, Soft Services (Cleaning, Facilities Management - London Stansted Only) and more.

Airside Operations recruit for Airfield Duty Managers, Airside Operations Teams, Airfield Liaison Managers and more.

 

Engineering

Maintenance Engineering applies engineering concepts to ensure that
equipment operates in a safe and efficient manner.

Tasked with ensuring that plant and equipment is maintained to the
standards stipulated by MAG, this team carries out reactive repairs
to key asset groups including baggage systems, airfield ground
lighting, airfield, taxiways and many more.

There is a range of roles we recruit for including Senior Engineers,
Engineering Technicians, Airfield Maintenance Operatives and more.

 

Car Parks & Customer Transport

Our Car Parks and Customer Transport Teams are driven to provide exceptional customer service.

Working rain and shine, the Landside Operations Teams provide a gateway for all customers, third parties and stakeholders both to and from the airport. 

They concentrate on delivering an efficient service 24/7, 365 days a year, ensuring a smooth start and end to all journeys. Being the first and last point of contact for customers, the teams are committed to delivering the very best customer experience.

The range of roles we recruit for include Meet and Greet Drivers, Traffic Marshalls, Bus Drivers and more.

Airport and Airside Operations

These teams work behind the scenes 24/7 to keep our airports running as smoothly as possible.

They work with our customers and on site partners to deliver safe and efficient operations in the airport, on the airfield and on the aircraft. With such a unique business, comes unique job roles.

Airport Operations recruit for Control Room Teams, Trolley Operatives, Soft Services (Cleaning, Facilities Management - London Stansted Only) and more.

Airside Operations recruit for Airfield Duty Managers, Airside Operations Teams, Airfield Liaison Managers and more.

Engineering

Maintenance Engineering applies engineering concepts to ensure that equipment operates in a safe and efficient manner.

Tasked with ensuring that plant and equipment is maintained to the standards stipulated by MAG, this team carries out reactive repairs to key asset groups including baggage systems, airfield ground lighting, airfield, taxiways and many more.

There is a range of roles we recruit for including Senior Engineers, Engineering Technicians, Airfield Maintenance Operatives and more.

 

 

 

 

 

 

Security

Ensuring our passengers take off on a seamless, safe and secure journey.

There is more to Security than meets the eye here at MAG. Join the Security Team and you will ensure the smooth transition of passengers through the security area, making everyone feel welcome, while minimising the risk of any threat.

Full training will be provided for these roles and while there is lots to learn, the team will ensure you develop the skills you need to be the best!

We recruit for roles including Security Ambassadors, Aviation Security Officers, Security Performance Leaders, Security Duty Managers, Terminal Duty Managers, Airfield Security Operations.

 

 

 

 

 

 

Customer Services

Giving great service to our millions of customers.

Whether it’s helping a customer find their check-in desk, assisting them
through the terminals or providing advice over the phone, by email or
live chat, these teams have a passion for giving the best service possible.

There is a range of roles we recruit for including Customer Service
Ambassadors, Customer Feedback Agents, Customer Experience
Ambassadors, Live Communications Agents, Customer Service Duty
Managers and more.

 

 

 

 

 

 

Hospitality

Our award-winning Lounge Teams are always on the lookout for people who are passionate about hospitality.

MAG currently operates seven executive Lounges across our three UK airports under the unique 1903 and Escape brands.

Helpful colleagues will look after our customers as they use our quiet space to enjoy complimentary refreshments and food, read, browse the web and prepare for the journey ahead.

Some of the roles we recruit for include Lounge Hosts, Lounge Duty Managers, Commis Chefs, Chefs de Partie, Head Chefs and Lounge Managers.

 

 

 

 

 

 

Car Parks & Customer Transport

Our Car Parks and Customer Transport Teams are driven to provide
exceptional customer service
.

Working rain and shine, the Landside Operations Teams provide a gateway
for all customers, third parties and stakeholders both to and from the airport. 

They concentrate on delivering an efficient service 24/7, 365 days a year,
ensuring a smooth start and end to all journeys. Being the first and last point
of contact for customers, the teams are committed to delivering the
very best customer experience.

The range of roles we recruit for include Meet and Greet Drivers, Traffic
Marshalls, Bus Drivers and more.

 

 

 

 

 

 

Airport and Airside Operations

These teams work behind the scenes 24/7 to keep our airports running as smoothly as possible.

They work with our customers and on site partners to deliver safe and efficient operations in the airport, on the airfield and on the aircraft. With such a unique business, comes unique job roles.

Airport Operations recruit for Control Room Teams, Trolley Operatives, Soft Services (Cleaning, Facilities Management - London Stansted Only) and more.

Airside Operations recruit for Airfield Duty Managers, Airside Operations Teams, Airfield Liaison Managers and more.

 

 

 

 

 

 

Engineering

Maintenance Engineering applies engineering concepts to ensure that equipment operates in a safe and efficient manner.

Tasked with ensuring that plant and equipment is maintained to the standards stipulated by MAG, this team carries out reactive repairs
to key asset groups including baggage systems, airfield ground lighting, airfield, taxiways and many more.

There is a range of roles we recruit for including Senior Engineers,Engineering Technicians, Airfield Maintenance Operatives and more.