Car Parks Support Assistant- East Midlands airport

Summary

Car Parks Support Assistant – East Midlands Airport

£26,280 per annum
Full Time - Permanent
42 hours - Days and Nights (0700- 1900/1900 – 0700)

Why MAG?

Every year, East Midlands Airport connects over 4 million passengers with more than 80 destinations across Europe and is also the UK’s number one provider of pure freight services. Part of the largest UK owned airport operator group, MAG, East Midlands Airport supports over 6,000 jobs and generates around £300m each year for the region.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers and as an employee you’ll also have access to some great benefits including:

Great opportunities to develop and progress your career.
Free on-site parking whilst working
Free Airport parking when you go on holiday (subject to availability and pre-booking)
Access to “Benefits me – My MAG rewards” portal with discounts and savings.
24hour Employee Assistance Programme
Competitive Pension scheme
Discounts on tram and train travel to work
Discounts on MAG products such as Escape Lounges and holiday parking at our airports.

The role

As our business is growing and our passenger numbers are increasing, we are looking for new members to join our Landside Operations team at East Midlands airport. We are looking for standout talent to support us in our promise to deliver ‘effortless travel’ to our customers. We are looking for candidates who have excellent customer service skills, a willingness to work outdoors in all-weather and passion for working with vehicles. The ideal candidate will be working with an established team supporting our operation with 170,000 movements of vehicles and supporting 15,000 car parking spaces.

In this fast-paced role you will have responsibility for:

• The movement and parking of a range of vehicles, everything from a Fiesta to a Ferrari!
• Be the voice of our landside operation, speaking to passengers at car park barriers and sharing your expert knowledge of the Airport.
• You will be the smiling face of our meet and greet office.
• Operate our car parks booking systems and specialised equipment.
• Have a willingness to working in all-weathers to deliver an effortless travel experience all day, every day.

What will make you successful in the role?

You should be a careful and experienced driver that has held a manual UK Driving License for at least 2 years, with no more than 3 penalty points. In addition to this, you will:

•  Enjoy working with a wide variety of people, have strong customer service skills and a desire to help deliver exceptional service to our customers.
• Basic computer skills are required for this role, so experience using a computer is necessary
• Be prepared to work flexibly & effectively outside whatever the weather, we’re a 24-hour operation!
• Hold a passion for working with cars – if you love all things cars then you will understand the importance of looking after our customers vehicles and be comfortable driving both
  manual and automatic vehicles.