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Cleaning Operative

Date: 21-Nov-2021

Location: London Stansted Airport, GB

Company: MAG

  • Cleaning Operative – Stansted Airport
  • Permanent full-time role
  • Day shifts – 4 on 4 off (0700-1900hrs)
  • Salary £19,100 plus 17.5% shift allowance


About us:


MAG is the UK’s largest airport group. We own Manchester, Stansted and East Midlands Airports. With over 60 million passengers, flying to over 270 destinations annually, customer service is at the heart of everything we do.


About the role:


We currently have opportunities to join our Soft Services Team in Stansted as a Cleaning Operative.  Cleaning Operatives are a critical part of the operation and key to our success. In this role, you will be responsible for ensuring the terminal is clean 24/7 365 days a year whilst Health and Safety Regulations are adhered to. 


  • To provide a clean Terminal 24/7 365 days a year to ensure our customers always receive and excellent customer experience
  • Ensure the successful day to day delivery of cleaning and waste away in the allocated area of responsibility
  • Provide the highest level of service within their area of responsibility in line with the agreed standards
  • Respond positively, politely and promptly to all customers and carry out duties in a professional and courteous manner.
  • To ensure COSHH and Health & Safety regulations are adhered to and any incidents are reported in line with procedures.
  • Be responsible for providing support to all areas within the Soft Services delivery such as (but not restricted to) roadside and airside litter picking, wasteaway functions, plant and engineering facilities and office cleaning
  • Ensure timely fault reporting of any asset failures
  • Be responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures.


About you:


We are looking for team players with an enthusiastic approach, can-do attitude, and a knowledge of cleaning chemicals and disposal methods. Other skills required include:


  • Ability to handle heavy equipment and machinery used in cleaning such as using electronically powered scrubbing / polishing / vacuuming machines to scrub, polish, spray and clean floors
  • Ability to walk, bend, push, pull and lift repetitively during working hours
  • Ability to work in a team and autonomously
  • Basic level of spoken English required to understand safety instructions and liaise with customers


How do I apply?


To apply for this role, please submit an up to date CV outlining your suitability for this role. 


Successful applicants will be subject to background checks and will have to submit a 5-year checkable work history. 


For current MAG employees applying for this role, applications will only be accepted through Colleague Self Service (CSS) - please follow this link:


Equal Opportunities


MAG are a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work.  At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.


Reasonable Adjustments


As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to email one of our Recruitment Coordinators to inform us of any reasonable adjustments you might need to enable this to happen. Our email address is: