Education Support Apprentice

• Education & CSR Team
• London Stansted Airport
• Fixed Term Contract leading to a permanent role
• Competitive salary starting at £22,354.50, with annual increases throughout the apprenticeship

Why MAG?

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive. You’ll also have access to some great benefits including:

• Level 3 Business Admin qualification, with the possibility of further qualification (subject to performance)
• Additional travel expenses to college covered by MAG, if the journey is longer than the commute to the airport.
• Free on-site parking
• 24 Days annual leave entitlement
• Many more benefits available to you as a MAG Employee

We’re proud to offer modern apprenticeship schemes that support our ambitious growth plans, building strong internal talent pipelines for future roles and developing the next generation through fully funded, industry-recognised qualifications.

The key responsibilities include:

• Support the Education Manager in daily operations of the Education Centre, helping to organise and set up educational events and activities and assisting in the preparation of educational materials and resources.
• Provide input and support in the creation of new educational programs and provide feedback on existing schemes.
• Understand the airport’s CSR goals and objectives, assisting the implementation of initiatives that align with the CSR strategy and reporting on the progress of these activities.
• Participate in community outreach programs and events, promoting educational schemes to local schools and organizations and gathering feedback from participants to improve future programs.
• Respond to basic queries related to the airport’s education schemes and escalate complex queries to the Education Manager or relevant team members.
• Collaborate with the Community Engagement Manager and Employment and Skills team, attending meetings and training sessions as required.

Successful candidates will possess:

• Excellent organisational skills, with the ability to juggle multiple tasks, deadlines, and stakeholders.
• Strong attention to detail, ensuring accuracy in all tasks.
• Aptitude for learning new systems and processes
• Confident, clear communication, enabling collaboration with teams and stakeholders at all levels.
• Ability to adapt quickly and resolve challenges effectively.
• Strong time‑management skills, prioritising work to meet competing deadlines.
• A collaborative approach, building positive relationships across departments.
• Resilience and adaptability, staying calm and effective when priorities shift.
• A proactive attitude, anticipating needs, spotting improvements, and taking initiative.

Minimum Requirements:

• 5 GCSEs grades A*-C/9-4 (ideally including English & Maths)
• Live in England and have the right to work in the UK (Government funding requirement)
• Able to travel to Stansted Airport

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.