Head of Security Operations

Date: 14 Sep 2023

Location: London Stansted Airport, GB

Company: MAG

  • Head of Security (Terminal)
  • Based at London Stansted Airport
  • Competitive base + 11% Pension, Bonus, Personal Private Medical & Car Allowance
  • We are proud to be a diverse employer, and we welcome candidates from all backgrounds.


About us:

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.


There is an exciting future ahead for the transformation at London Stansted. Having already invested millions in the departure lounge and baggage system, last year we also secured approval for the next phase of growth, with permission granted to increase the airport’s capacity from 35 to 43 million passengers per year. This, along with our Future Security transformation Programme will lead our security hall into the future.


We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers.


The Role:

Our Head of Security role will have the primary responsibility to provide leadership to c7 direct reports and a workforce of c900 colleagues as we embark on a journey to transform our security hall with our Future Security programme rollout! Reporting into our Customer Operations Director, this position is not only critical to the safety of our passengers, but also is responsible for achieving a friendly and efficient flow of customers who receive a professional, positive experience. This role will have the opportunity to design and implement plans that achieve full optimization of security equipment, current infrastructure and people plans that keep all our colleagues engaged. People are at our core at Stansted Airport, so ensuring our colleagues feel engaged and part of this transformation journey is pivotal.  


We have big aspirations to transform our airport, and our Head of Security will be pivotal in ensuring that our ambitious transformation programs in Future Security and the terminal expansion meet all objectives. This is a multi-faceted role that offers the opportunity to lead a complex, fast-moving large-scale environment whilst playing a big part in the future of Stansted.



As a Head of Security at Stansted Airport, successful candidates will need ample experience of leading a large team in a customer service, operational effectiveness and commercial environment. Strong stakeholder management experience will be key to collaborate with other teams, especially Business Change and Capital Delivery teams to ensure seamless roll outs of our Transformation programs. The ability to also collaborate with Airport planning to ensure the operational plans align with KPI’s and the OPEX budget will be essential. This role will require exceptional leadership and people skills, with a passion for improving security performance processes whilst keeping in line with MAG, DFT and CAA safety standards!


List of Stakeholders in this post:

  • Trade Unions
  • Senior Leadership Team
  • Business Change/ Capital Delivery
  • Business partners


What can we offer in return?

Great benefits as you would expect from a business the size of MAG – in the shape of a competitive salary, bonus scheme and benefits package including 11% company contribution pension, 25 days holidays plus bank holidays, free parking, subsidised public transport and a huge range of company discounts.


Equal Opportunities & Reasonable Adjustments


At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such welcome applications from candidates from all diverse backgrounds.


MAG is a Disability confident employer and therefore are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.


You can contact the team by emailing HR.Recruitment@MAGAirports.com