Key Master - Auditor

Summary

Key Master / Auditor

•    Car Parks, Landside team
•    London Stansted Airport
•    Permanent
•    40 hours per week, 4 on 4 off, 2 days 2 nights
•    Band 8 - £27,986 plus 17.5% shift allowance rising to £30,995 plus shift allowance after 3 months.
 

Why MAG?

What can we offer in return?

Great benefits, as you would expect from a business the size of MAG – in the shape of a competitive salary and benefits package including 6% company contribution pension, 24 days holidays plus bank holidays, free parking, subsidised public transport, free virtual GP service, Employee Assistance Programme and a huge range of company discounts.

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, this year we also secured approval for the next phase of growth, with permission granted to increase the airport’s capacity from 35 to 43 million passengers per year. 

We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way.

Together, we are the Journey Makers.
 

The role

The responsibilities of a Key Master include:

•    To be accountable for the safe movement and secure storage of Meet & Greet customer vehicles, ensuring that this is undertaken in the most effective and efficient manner possible.
•    Interrogate the ParkIt system arrivals data by return date list and calculate the required lanes for the day’s arrivals, reviewing the system to ensure that the day’s plans continue to be fit for purpose.
•    On a daily / hourly basis monitor and adjust the ParkIt system where necessary to maximise storage capacity.
•    Ensuring that the key operation stays ahead of the operation to ensure contingency for early or late arrivals.
•    Utilise the ParkIt hierarchy to identify which lanes are available and decide which lanes are to be allocated to correspond with the daily returns.
•    Oversee the Meet & Greet arrival and departure lanes and bays, ensuring the optimum utilisation of available parking spaces and flow of vehicle movements.
•    Responsible for ensuring that the key controllers correctly allocate keys to drivers making sure that their movement and correct location are recorded on the ParkIt system, considering the location of the return vehicle to minimise driver journey time.
•    Ensure the effective and efficient use of the ParkIt system for recording and auditing vehicles, keys and lanes and car location.
•    Administer all early returns ensuring the speedy return of the customer vehicle to minimise customer waiting time. 
•    Prepare the following days return keys.
 

What will make you successful in the role?

We are looking for people who have / are:

•    A full UK driving licence
•    Resilient and be able to work accurately under pressure
•    Experience of team working
•    Excellent leadership skills 
•    Able to respond positively and take responsibility for change
•    Good working knowledge of IT systems, including MS Office suite 
•    Continuous improvement experience
•    Logical
•    Methodical
•    Good attention to detail