Resource Supervisor

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Date: 14 Apr 2025

Location: London Stansted Airport, GB

Company: MAG

Summary

  • Resource Team Manager
  • Based at London Stansted Airport (Hybrid)
  • £40-£45,000 pa
  • 7.5% On call allowance (when applicable)
  • Permanent position 
  • Full time

Why MAG?

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive.

The role

The role of Resource Team Manager is essential to ensuring all passengers have an efficient, safe and positive experience as they travel through London Stansted Airport. You will be critical to ensuring the requisite staffing of key operational functions, while also looking at our processes from a continuous improvement perspective. Your key responsibilities will be:

  • Management of demand planning activities to support critical operational areas 
  • Review and fine tune operational plans and processes 
  • Early foresight of potential risks and mitigation of risks
  • Collaborate with key stakeholders and dependencies including Resource Planning Manager, Forecasting Team and various operational teams 
  • Familiarise business with resource plan and ensure compliance 
  • Management of team action log and reporting 
  • Roster management, including mapping and overall balance
  • Produce and update process guides 
  • Drive best practice and continuous improvement 

What will make you successful in the role?

In order to be successful in this role, you will:

  • Have experience in a similar role within an operational organisation
  • Be comfortable working with data to inform key business decisions 
  • Have a collaborative mindset and approach 
  • Be comfortable with Microsoft programmes, with special focus on Excel 
  • Demonstrate leadership and accountability over process
  • Clear and concise communication style 
  • Experience within a unionised environment 

Equal Opportunities & Reasonable Adjustments

 

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

 

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

 

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

 

You can contact the team by emailing HR.Recruitment@MAGAirports.com

 

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity