Transformational Lead

Date: 27 Apr 2024

Location: London Stansted Airport, GB

Company: MAG


  •    Transformation Lead
  •    Industry Competitive Salary + Bonus
  •    Based at London Stansted Airport / Hybrid
  •    We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Why MAG?

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.
There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, last year we also secured approval for the next phase of growth, with permission granted to increase the airport’s capacity from 35 to 43 million passengers per year.
We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers.

The role

We have an opportunity to join as the Transformational Lead at Stansted Airport. This role will lead on Project Portfolio Prioritisation and Management for Transformation Projects at Stansted at an exciting period of growth. This role involves working with Service Delivery leads to validate scale and size of change as well as working with Operational Planning Managers and Resource Planning to ensure changes to people, processes and systems are incorporated and factored into the operational plan. This role is pivotal to ensuring that new technology systems meet the needs of our airport now, and in the future, ensuring full adoption and embedding from a technology, process, and operating model perspective. All in all, this role will be helping to design, deliver and operationalize new technology, increasing automation to help drive efficiency in planning and front-line operations, and provide deeper insight into the performance of our operations and planning functions, as part of a continuous improvement agenda. 

What will make you successful in the role?

As the Transformational Lead, you will need a strong background in operational environments that have undergone major transformation. A background in change management will be key to the success of this position, especially in complex environments. Understanding technology transformation will also be necessary to work with the product technology team (business analysts, solution architects etc) to re-imagine the end state at Stansted to deliver efficiency.  As well as this, you will need proven experience in building strong stakeholder relationships as this role will involve collaborating with all relevant departments to ensure deliverability, particularly with operational planning. We are looking for an individual with a continuous improvement mindset with excellent communication skills as there will be an expectation to collaborate with comms teams to create clear, simple communication plans that will keep all colleagues engaged with change.