Account Manager

x

Job Title: Airline Partner Account Manager

Location: Manchester Airport / Hybrid

Permanent, Full time

 

About CAVU:

For airports, for partners, for people. We are CAVU. 
 

Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. 

From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners. 

Our name is taken from the aviation, meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition. 

More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.  

Together, we can reach new heights. Together, we are CAVU  

About the role

This role is to act as the main contact for a key strategic airline partner. The role should ensure that CAVU always maintains an excellent relationship with the airline.

The role should ensure that CAVU meets all its contractual requirements with the airline (including SLAs, reporting, and billing) whilst also continuously developing the partnership to deliver a step change in income for both parties.

Key Responsibilities:

• Act as the main contact for our key strategic partner and to ensure excellent relationship management has been provided at all times.
• Maintain agreed SLAs between the company and the partner at all times.
• Continuously develop the partnership and deliver a step change in income for the partner and the company.
• Independently manage and supervise projects assigned to drive and maximise monetisation.
• Perform key reporting and analysis to evaluate and optimise sales performance.
• The role holder will stay updated on aviation and travel industry trends and build a robust network of contacts.
• Keen to find solutions to achieve better outcomes.
• Proven ability to manage multiple projects at a time whilst paying strict attention to details.
• Able to deliver under pressure to tight timescales
• Self-motivated, resilient; demonstrate a strong work ethic, and thrive in a dynamic, fast-paced environment

Key Skills:

• Experience in relationship management role(s), particularly with a key strategic partner.
• Strong people skills, with the ability to build productive, collaborative relationships with clear evidence of strong influencing skills.
• Ability to articulate complex information in a clear and simple manner to a variety of audiences (at all levels).
• Excellent reporting skills on product performance and forecasting activities.

What’s in it for you?

This is a great opportunity to join a growing company and be involved in a great variety of work, as we continue or expansion.

The Perks:

• 25 Days Holiday, with the option to buy up to 10 more 
• 10% Company Pension 
• Annual Bonus Scheme 
• 2 Weeks Work From Anywhere 
• MediCash Programme 
• On Site Gym 
• A Host of Flexible Benefits & Discounts 

ED&I at CAVU

We are an equal opportunities employer. At CAVU we know that diverse teams are more likely to have greater innovation, creativity and understand of our customer needs.  These are many of the things we are passionate about at CAVU.

Did you know that some demographics may be less likely to apply to job adverts than others?  For example, women are likely to apply only if they fit all of the skills listed.  If you’re reading this and perhaps don’t tick every skill then please still make yourself known to CAVU.  We’d love to hear from you.


We also want to ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, therefore please contact us to request assistance.

Sound Interesting?  Please apply via the link

x