Client Manager

CAVU

Client Manager
Manchester Airport / Hybrid
Permanent 

What’s the role?
The Client Manager will oversee all aspects of Client Services within CAVU’s Ecommerce services function from a Marketing perspective. You will own key global relationships and report the impact of marketing performance to each client, proposing ideas, managing quality control & output. 

The successful Client Manager will deliver a great client experience and build long term relationships. This is an opportunity to work in a high performing team, foster long term client relationships and work on interest marketing accounts.

This role will play a critical part in defining CAVU’s B2B service proposition. You will be the internal and external champion of this proposition, scaling our client base across the region.

About CAVU:

For airports, for partners, for people. We are CAVU.

Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow.

From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners.

Our name is taken from the aviation, meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition.

More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.

Together, we can reach new heights. Together, we are CAVU


About You:

• Experienced in Client facing roles in Marketing.
• Confident written and verbal communicator, with meticulous attention to detail and the ability to present persuasively.
• Experience working at a Marketing agency – desirable.
• Self-starting and highly organised, with the capability to manage complex projects across multiple stakeholders.
• Demonstrable experience of managing and growing strong client relationships, with the ability to cross and up-sell.
• Ability to put self into Clients shoes to understand their perspective.
• A solid working knowledge of the full marketing mix and what different capabilities can offer the client.
• Entrepreneurial spirit with strong commercial awareness, with the ability to confidently forecast financial performance.
• In-depth understanding of the digital marketing industry to help build and manage client strategies.

The Perks:

• 25 Days Holiday, with the option to buy up to 10 more, plus 4 flexible bank holidays
• 10% Company Pension
• Annual Bonus Scheme up to 7.5%
• 2 Weeks Work From Anywhere
• MediCash Programme
• On Site Gym
• A Host of Flexible Benefits & Discounts

ED&I at CAVU
We are an equal opportunities employer. We do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Did you know that some demographics may be less likely to apply to job adverts than others? For example, women are likely to apply only if they fit all of the skills listed. If you’re reading this and perhaps don’t tick every skill then please still make yourself known to CAVU. We’d love to hear from you.

We also want to ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, therefore please contact us to request assistance.

Are you ready to reach new heights? Please apply via the link.

CAVU