Aviation Account Manager
Date: 19 Dec 2025
Location: Manchester Airport, GB
Company: MAG
Summary
-
Aviation Account Manager
-
Based at Manchester Airport
-
Permanent position
-
Competitive salary
- Closing date for applications is the 9th January 2026
Why MAG?
Every year, Manchester Airport connects over 31 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.
Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- Bonus scheme
- 10% company contribution pension
- 25 days holiday plus bank holidays
- Free parking
- Subsidised public transport
- Huge range of company discounts
- 2 volunteering days per year
- Free Virtual GP service
The role
The Aviation Account Manager will be responsible for a portfolio of airline accounts at Manchester Airport. They will be accountable for developing strong customer relationships with airline partners and for devising and delivering account plans to maximise the opportunities for additional airline capacity and new routes and services, working cross functionally to achieve this.
The role will serve as the first point of contact for the airline accounts within their portfolio and they will also support both Heads of Aviation and Business Development with strategic growth opportunities. As Manchester Airport continues to develop and grow, the Aviation Account Manager will also be responsible for managing and coordinating growth in coordination with the capacity and operational teams.
Finally, the role will also play a critical role in passenger forecasting (both ‘in year’ forecasting and long term) specifically with the airline portfolio held.
What will make you successful in the role?
- Key account management experience preferably within Aviation
- Strong intellectual and analytical skills, combined with the ability to understand and identify key trends and potential risk and opportunities
- Ability to convert strategies into executable plans for aviation accounts
- Knowledge of airline network and commercial activities
- Awareness of airline operations and airport operational activities
- Strong commercial acumen with the ability to influence and become an advocate across multiple business divisions and airports
- Strong negotiation skills
- Experience of business planning and budgeting
- Effective communication skills as well as strong influencing skills
- Ability to provide a consultative approach towards risks or problems within the commercial aviation arena
- A strong passion for the aviation industry
Equal Opportunities & Reasonable Adjustments
We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.
Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.
We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.
At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.