Business Analyst

• Based at Manchester Airport
• Permanent Role
• Flexible/Hybrid working for a better work/life balance
• We are proud to be a diverse employer, and we welcome candidates from all backgrounds

MAG

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Bonus scheme
• 11% company contribution pension
• 25 days holidays plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts.

The role 

You’ll play a key role in MAG Technology’s product & change function, charged with helping us to transform our business through technology, digital and automation; supporting the development of product strategy and the technology change roadmap. Working with Business and Technology stakeholders, you’ll identify and understand Business issues and needs; define and shape technology change projects and programmes and support delivery; test and service transition as well as contributing to the realisation of business benefits. You’ll be helping to solve problems for our business by identifying process, data, technology and people requirements to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You’ll also work closely with solution architects, product and project managers to deliver outcomes end to end, whether that be system, process or data changes. You’ll be responsible for deploying change for key technology products and projects in order for them to be successfully embedded in the business, whilst always ensuring technology change is aligned to both Technology and Business Strategy, and is in service of MAG’s vision 'to be the premier airport services and management company’.
 
 

What will make you successful?

You’ll have substantial BA experience across a range of industries ideally demonstrating experience of working on projects that combine systems, process and data changes. You’ll have a demonstrable track record of delivery in complex, commercially driven environments. You’ll understand the development lifecycle in terms of stages, principles and the changing responsibilities of a Business Analyst throughout. You’ll have significant experience of Business/Benefit Case development as well as Business Processes Modelling. You’ll understand Business Implementation principles and issues relating to legacy systems; including the analytical ability to assess legacy system documentation/details to impact high profile changes. It’s a given that you’ll have strong oral, written and presentation skills, alongside the ability to pull data from various sources to support solving business problems, attention to detail and the ability to manage multiple complex projects at the same time, and ideally across both agile and waterfall methodologies. BCS International Diploma in Business Analysis / a Project Management and/or Business Change qualification would be great to have but not essential. 

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity