Category Manager

Summary

• Category Manager
• Based at Manchester Airport
• 12 month maternity cover
• Hybrid working available

Why MAG?

Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. 

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. 

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including: 

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs 
• 24 days holiday plus bank holidays 
• Free parking 
• Subsidised public transport 
• Huge range of company discounts 
• 2 volunteering days per year 
• Free Virtual GP service, available 24 hours a day, 7 days a week 
• Care Concierge service  

The role

Reporting to the Retail Director, you will be responsible for creating and executing the Category plan to maximise the retail revenue and densities to deliver against the agreed business plan. You will be negotiating, tendering, managing and maximising partner contracts and tracking performance and KPIs to deliver business critical revenue and the desired guest experience. 

What will make you successful in the role?

We are looking for someone with an intuitive understanding of the retail and/or hospitality markets, from operational excellence through to a deep understanding of the commercial drivers of individual unit performance, and a passion for exceeding our customers’ expectations. The ability to form strong supportive and challenging relationships with partners is also key. Candidates with Retail Leadership experience will be expected to have been part of tender processes and complex contractual arrangements.