Community Engagement Manager

Summary

Based Manchester Airport 
3 days / week
We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Why MAG?

MAG is the owner and operator of Manchester, London Stansted and East Midlands airports as well as the digital travel services business, CAVU. Founded in Manchester more than 85 years ago, we have grown to become a FTSE-50-sized company and the largest private investor in transport infrastructure outside London. Seventy percent of the population lives within two hours of our airports, and last financial year we served 65m passengers. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
•    Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
•    24 days holiday plus bank holidays
•    Free parking / Subsidised public transport
•    Huge range of company discounts
•    2 volunteering days per year
•    Free Virtual GP service, available 24 hours a day, 7 days a week
•    Care Concierge service 

The role

You’ll deliver the relevant aspects of the Group Sustainability Strategy at an airport level and develop and inform airport community programmes. You’ll work with external stakeholders to deliver community support projects, including airport volunteering and delivering airport community consultations, so that the reputation of MAG’s airports is promoted and protected. You’ll deliver the implementation of community mitigation schemes including our sound insulation grant scheme and vortex damage, and the community trust fund. You’ll support our formal engagement with key community stakeholders through forums and our airport consultative committees, and you’ll represent the airport at community events in the towns and villages close to the airport. 

What will make you successful in the role?

You’ll have strong communication and presentation skills, including an ability to speak confidently in public and produce high-quality written communication materials. You’ll have strong organisational skills and be able to manage and work to deadlines. You’ll also have the ability to build relationships and manage stakeholders, including local residents, with different requirements, styles and needs, with highly developed listening skills to understand what people’s views are without influencing them. You’ll also have the ability to work in challenging environments and deal with conflict sensitively and confidently. You’ll be an effective team member with the flexibility to sometimes attend events on evenings and weekends.