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Employee Relations Specialist - Manchester

Date: 18-May-2022

Location: Manchester Airport, GB

Company: MAG


Employee Relations Specialist

  • We are proud to be a diverse employer, and we welcome candidates from all backgrounds
  • Flexible/ Hybrid working for a better work/ life balance
  • Competitive base + Pension, Bonus, Personal Private Medical, car allowance, free parking and many other corporate benefits
  • Refurbished, modern office environment  
  • Work for a Manchester icon that is also a national and international business

Find out more about MAG here:


Our Business

MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports, as well as our MAG USA business based out of Chicago. We are an ambitious business that is continuously developing and diversifying with a number of recent positive changes to help us to continue our success in the post Covid environment. Our People Team is the beating heart of our business; critical in driving organisational strategy, recruiting and supporting circa 5000 colleagues across the business within corporate and operational departments, whilst ensuring that our people are rewarded and thanked for their professional work.




Reporting to the Head of Employee Relations, you are responsible for the development and implementation of the Employee Relations Strategy to support the business strategy, whilst working in partnership with key business stakeholders.


You will be required to provide ad-hoc ER advice, guidance and support to a wide range of organizational and transformational change activities and ER Cases and may be required to participate and lead on projects relating to employee relations in support of the wider People Function.   


In addition, you will be responsible for the management of the policy governance framework, ensuring policies are appropriately developed, applied, reviewed and risks and exceptions managed.


You will take the lead for the delivery of 2022/23 Policy Plan, to create a set of people policies and processes that are modern, simple and fair to support our People Strategy and provide an improved colleague and line manager experience.

This will also include developing simplified toolkits, templates and training to upskill Line Mangers when managing ER Cases, along with identifying trends and patterns in cases and providing solutions that address the root cause.


You will be working in close collaboration with the People Business Partners, Advisors and HR Service Centre to provide continuous revision and improvement of People processes and experiences across the group.




  • In-depth experience of HR Policy writing, bringing creative ideas and new ways of working to support the business growth. 
  • In-depth ER experience in relation to the implementation of change programmes within a unionised work environment.
  • Detailed knowledge of employment law
  • Experience of providing advice/guidance on ER Cases (eg Grievance, disciplinary, Absence, harassment etc), so that you fully understand both the colleague and Line Manger needs and challenges
  • Experience of working in a Trade Unionised environment
  • CIPD qualified
  • Strong IT skills
  • An interest in continuous technical development is also desirable


To be successful in this role, you will:

  • Need to work collaboratively and independently simultaneously
  • Have a high energy and a can-do attitude
  • Need to be resilient and tenacious
  • Can multitask and prioritise
  • Work at pace and prioritise accordingly
  • Have strong written and verbal communication skills
  • Have high attention to detail

Equal Opportunities

MAG is a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

 Reasonable Adjustments 

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.