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Head of Capacity Planning & Asset Insights

Date: 09-Mar-2023

Location: Manchester Airport, GB

Company: MAG

•    Head of Capacity Planning 
•    Based at Manchester / Stansted or East Midlands Airport 
•    Permanent role 


About us:

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. 

The safety of our customers is at the heart of everything we do, and every colleague has a unique opportunity to contribute as we help families, businesses and cargo connect around the world.

We are ambitious for our airports, investing in the infrastructure our airports need to grow beyond pre-pandemic levels over the coming years. We are always on the lookout for new ways we can add value for customers as they travel, as well as seeking opportunities to work smarter and collaborate more.  

We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers.


The role: 

In this role you will ensure detailed capacity / demand analysis is undertaken for each of our airports. This will support infrastructure solutions development and site wide master planning, airport operations and airport growth. Leading a team of up to 10 in-house capacity planning technical experts, you will identify opportunities for balancing capacity and demand at each airport taking into account the aviation, commercial and operational strategies and set the framework, strategy and develop the capability for in-house capacity and demand modelling and analysis capability: this includes developing in-house models, people capable of running and developing the models, and a move to rapid analysis of scenarios and opportunities to optimise the design of projects, and operation of the facilities. 


To be successful in this role, you will need to be an expert in aviation capacity and demand planning and have a comprehensive understanding of a range of capacity tools and methodologies, including static modelling and simulation software. You will have proven experience in developing strategies and consolidating diverse (and sometimes incomplete) information into a coherent strategy and implementation plan. You will need demonstrable experience in communicating, managing and influencing both internal and external stakeholders and experience in presenting to executive / board level. Commercial insight is a must, with the ability to rationalise a wide range of drivers to increase revenue, improve operating efficiency, improve customer service, identify new opportunities for commercial growth, meet regulatory requirements and manage asset performance and condition risks. 


What can we offer in return?

Great benefits as you would expect from a business the size of MAG – in the shape of a competitive salary, bonus scheme and benefits package including 11% company contribution pension, car allowance, private medical scheme, free parking & subsidised public transport, 25 days holidays plus bank holidays and a huge range of company discounts.


Please note, this advert will close once suffcient applications have been received. 


Equal Opportunities & Reasonable Adjustments


At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such welcome applications from candidates from all diverse backgrounds.


MAG is a Disability confident employer and therefore are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.


You can contact the team by emailing