Head of Commercial IT

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•    Based at Manchester Airport
•    Permanent Role
•    Flexible/Hybrid working for a better work/life balance.
•    We are proud to be a diverse employer, and we welcome candidates from all backgrounds. 

Manchester Airport Group

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support, and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues, and we are committed to building inclusive environments in which our people can thrive.
You’ll also have access to some great benefits including:
•    Bonus Scheme
•    10% company contribution pension
•    25 days holiday plus bank holidays
•    Free parking
•    Subsidised public transport
•    Huge range of company discounts
•    Free Virtual GP service, available 24/7
•    Care Concierge service

The Role

As Head of Commercial IT, you’ll play a pivotal role in growing MAG Technology’s revenue to £5m+ over five years. You’ll lead the charge in selling traditional telecoms and next-gen IT infrastructure to internal and external customers – including major airlines, retailers, and potentially airports beyond MAG’s own. This role combines strategic planning, sales leadership, and stakeholder management to drive profitable growth and innovation.
You’ll define and execute sales strategies, build lasting customer relationships, and bring valuable insights back into the business to help shape product development and pricing decisions. Internally, you’ll lead a small core team and influence across matrixed functions to ensure delivery is aligned to commercial outcomes.

What will make you successful?

You’ll be a charismatic commercial leader with a track record of delivering consistent sales growth in IT, telecoms, or technology environments. You have demonstrable success in key account management, strategic selling, and product-focused sales environments.
With experience in a leadership role, you’ll combine strategic vision with hands-on execution, managing internal and external stakeholders with credibility and commercial savvy. You’ll be confident presenting at a senior level, making decisions on pricing and partnerships, and mentoring your team to deliver high performance.
Experience we’re looking for includes:
•    Proven success in achieving and exceeding revenue targets
•    Strong commercial acumen and market insight
•    Ability to define and deliver sales strategies and pipelines
•    Excellent stakeholder and relationship management – both internal and external
•    Experience working with or selling into major airlines, retailers, or airport tenants
•    Leadership experience managing direct and matrixed teams
•    Experience influencing product strategy with customer insight
•    Gravitas to lead at pace and drive change

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.
We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.
As a Disability Confident employer, we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing HR.Recruitment@MAGAirports.com
Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity.

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