ORAT People Delivery Manager

• ORAT People Delivery Manager
• Based at Manchester Airport
• 10 month fixed term contract

Why Manchester Airport?

Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. 

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. 

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including: 

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs 
• 24 days holiday plus bank holidays 
• Free parking 
• Subsidised public transport 
• Huge range of company discounts 
• 2 volunteering days per year 
• Free Virtual GP service, available 24 hours a day, 7 days a week 
• Care Concierge service

The role

In this role you’ll be responsible for delivering the activities that will enable colleagues to work in the new Terminal 2, ensuring they are engaged, willing and able to do their job in the new facility from day one of operation and provide a seamless service for the customer. You’ll assist in the development and delivery of the familiarisation plan and deliver training needs analysis for the T2 operations. You’ll also audit the quality of supplier training, input into the monitoring, measurement and reporting of training activity in terms of cost, quality and attendance and collate feedback from attendees to enable continuous improvement.

What will make me successful in the role?

The ideal candidate will have experience in training and delivery for small groups, along with excellent interpersonal and leadership skills. You’ll need to be able to analyse situations, think critically, and come up with effective solutions and be able to adapt to change in a fast paced environment. You’ll also need to be able to effectively manage your time to meet deadlines and balance multiple tasks.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity