Product Manager - Integrated Planning & Operations Technology

Summary

•    Based at Manchester Airport
•    Permanent
•    Flexible / Hybrid working for a better work / life balance
•    We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 66 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
•    Bonus scheme
•    10% company contribution pension
•    Car allowance
•    Private medical scheme
•    25 days holiday plus bank holidays
•    Free parking
•    Subsidised public transport
•    Huge range of company discounts
•    2 volunteering days per year
•    Free Virtual GP service, available 24 hours a day, 7 days a week
•    Care Concierge service 

The role

As a Product Manager in our MAG Technology team, you’ll own a technical product area end to end and lead a team of product owners and business analysts. You’ll be helping to solve problems for our business by identifying processes, data, technology and people requirements to digitise our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. 
You’ll build and maintain excellent relationships with key stakeholders and operational colleagues across the group in order to obtain a deep understanding of operational needs and challenges, and you’ll also work closely with other Technical Product and Platforms teams and key members of the airport operation, to drive the rationalisation and automation of systems and processes across the group. You’ll manage stakeholders from a product development perspective, including agreement of product backlog, definition of minimum viable products, and agreement of changes within this during a project. You’ll also define the business benefits for the products and solutions to inform the business cases – and will track those benefits through the lifecycle of the product – even as projects come and go.

What will make you successful in the role?

You’ll have a strong understanding of product development, roadmap building and prioritisation techniques – including agile ways of working, as well as being a commercially astute, ambitious and highly innovative leader, driven and passionate about product development and all things airport operation and back office technology. You’ll also have experience of blending technical products into an operational context, understanding how people, process and technology align. Ideally, you’ll have experience with Agile / Scrum ways of working as well as at least 3 years in Product Development, working directly with partners & peers to develop strong user experiences and technical teams to deliver solutions.