Senior Demand Manager

•    Based at Manchester Airport
•    Permanent Role
•    We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Manchester Airport Group
At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including: 

•    Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs 
•    24 days holiday plus bank holidays 
•    Free parking 
•    Subsidised public transport 
•    Huge range of company discounts 
•    2 volunteering days per year 
•    Free Virtual GP service, available 24 hours a day, 7 days a week 
•    Care Concierge service  

The role
We are seeking a Senior Demand Manager to join the Technology PMO Function at MAG. You will manage a team of PMO analysts to support a large portfolio of complex, strategic, and BAU programmes and projects. Your role will involve providing clear and accurate oversight and assurance to the MAG Executive that governance and financial processes are being adhered to, contributing to the continuous improvement of the Governance Framework. You’ll also be responsible for providing insight into our resource supply and demand profile, identifying any associated risks with forecasts, and ensuring effective management of these elements. Additionally, you'll manage the resource supply and demand to maintain optimal capacity and ensure successful delivery.

What will make you a successful Senior Demand Manager?
You’ll have demonstrable experience of managing PMO teams to design, implement, and embed demand and financial management governance and a proven ability to manage and develop high-performing teams of PMO analysts, with effective prioritisation and execution skills in a high-pressure environment. Working closely with the Head of Demand you’ll ensure accurate forecasting and capacity management of delivery resources to ensure a balance between resource supply and demand across MAG Tech and therefore a proven ability to oversee dependencies across portfolios and manage demand processes is required. You’ll have experience of providing insights into delivery and run budgets, managing payment tracking, cash-flow forecasting and supporting Capital Plan profiles with the ability to translate data into insights across all levels of the business. You’ll have outstanding oral and written communication skills, with the ability to summarise large amounts of delivery information concisely, influencing stakeholders at all levels and applying appropriate challenges to meet business outcomes. You’ll also have a strong knowledge of Microsoft Office, particularly Excel, PowerPoint, and Microsoft Project (or similar project management tools)

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace (Race & Ethnicity Group), Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities (including neurodiversity)